Privacy

What we know about you, why we know it, and how you get rid of it. No filler.

Without an account

Generating from text or an image runs entirely in your browser. The text you type and the image you drop in are never sent to the server and never stored. Without an account we know nothing about you beyond ordinary web server logs.

What we store once you sign up

E-mail — for signing in and for important notices.
Password — only as an unreadable hash. We do not know your password.
Name — optional, only to address you.
Credit balance and its history — so spending and top-ups add up.
Models you save — the file, the preview and the settings behind it.
Payment records — amount, date and payment identifier.
What you type on the AI tab — the text you enter and how the task ended. We keep it so you can see what you asked for and so the same task can be repeated free of charge. Further down it says the text is sent to the provider; this is about us also storing it.
The photo you attach on the AI tab — only if you attach one. It stays with us while you have an account, so the same task can be repeated free of charge. Deleting the account removes it — not just the record, the file itself. Before it is even sent, your browser scales it down to 1024 pixels and saves it again as JPEG. That drops the data your camera attached to it, including the GPS location. This is not a side effect: it is the only way for that data never to reach us at all.
Your sign-in — a record that you are signed in and how long it lasts. Signing out deletes it at once; otherwise it expires on its own.
Subscription and paid months — which months you have paid for, the state of the subscription and your loyalty level. Without it there is no way to work out what the level gives you.
Your answer to the cancellation survey — only if you fill it in. The reason, which service you are moving to if you say so, and anything you write in your own words. The survey can be skipped and you can cancel without it; if you skip it, nothing is stored.
Whether your e-mail is verified — the date you confirmed the link we sent. The link itself is not kept: the database holds only an unreadable fingerprint of it, and it stops working after 24 hours.

Who else sees it

Stripe — when buying credits. You enter the card details on their side; we never see or store them.
The AI provider — when you use the AI tab, your prompt goes to the service that builds the model. We do not send them your e-mail or anything else about you.
The hosting provider — the site runs on their servers.

We do not sell your data and do not use it for advertising.

For how long

As long as you have an account. Delete it and your models go with it — immediately and for good. Payment records have to stay for accounting (10 years), but only the amount, date and payment identifier remain.

Your rights

You may know what we hold, correct it, receive it in a readable form and have it erased. The first and the last are right in your account: Download my data and Delete account. No e-mails to write, nobody to approve it.

Cookies

One only: the one that keeps you signed in. No tracking, no advertising, no third-party analytics. That is also why there is no consent banner — there is nothing to consent to.

Who runs this

Jakub Pleva
Company number (IČO): 54905869
Place of business: Kemi 629/6, 031 04 Liptovský Mikuláš, Slovenská republika
Registered in: Trade Licence Register of the District Office Liptovský Mikuláš, no. 540-24932
E-mail: support@meshvix3d.com
Phone: 0944 853 082
Site: meshvix3d.com

The same operator as PLEVIX Business. You do not need to write in for your data or for erasure — both buttons are right in your account.